.complaint-page{
    max-width:1250px;
    margin-top:60px;
    margin-bottom:80px;
}

.complaint-title{
    font-size:35px;
    font-weight:700;
    color:#000;
    margin-bottom:35px;
}

/* AVISO */

.privacy-box{
    background:#f5f5f5;
    padding:25px;
    margin-bottom:30px;
}

.privacy-box p{
    margin:0;
    font-size:18px;
    line-height:1.5;
}
.privacy-buttons{
    display:flex;
    gap:10px;
    margin-top:15px;
}

.privacy-btn{

    flex:1;

    border:3px solid #8c8c8c;

    background:#fff;

    padding:12px 20px;

    font-size:16px;

    min-height:50px;

    text-align:center;

    white-space:normal;

    word-break:break-word;

    transition:.2s;

}

.privacy-btn:hover{

    background:#f3f3f3;

}


/* CONTENEDOR */

.form-wrapper{
    border:1px solid #d0d0d0;
    border-radius:25px;
    padding:18px;
    background:#fafafa;
}

/* TABS */


.wizard-nav{
    display:flex;
   
}

.wizard-step{
    flex:1;
    height:50px;

    display:flex;
    
    align-items:center;

    padding-left:33px;

    color:white;
    font-size:18px;

    background:#cfcfcf;

    clip-path: polygon(
        0 0,
        calc(100% - 25px) 0,
        100% 50%,
        calc(100% - 25px) 100%,
        0 100%,
        25px 50%
    );
}

.wizard-step:first-child{
    clip-path: polygon(
        0 0,
        calc(100% - 25px) 0,
        100% 50%,
        calc(100% - 25px) 100%,
        0 100%
    );
}

.wizard-step.active{
    background:#0065b0;
}

/* Flecha azul */
.wizard-step.active::after{
    border-left-color:#0065b0;
}

/* TITULOS */

.section-title-form{
    color:#0065b0;
    font-size:22px;
    font-weight:600;
}

.section-divider{
    height:1px;
    background:#9f9f9f;
    margin-bottom:25px;
}

/* CAMPOS */

.form-check{
    font-size:18px;
    color:#777;
}

.form-check-input{
    transform:scale(1.3);
}

.form-label{
    font-size:18px;
    color:#777;
    padding-left:30px;
    padding-bottom:0;
}

.form-control,
.form-select{
    height:48px;
    border-radius:0;
}


/* BOTON */
.btn-next{
    background:#ec7f2d;
    border:none;
    color:#fff;
    font-size:14px;
    padding:12px 50px;
    border-radius:8px;
    min-width:180px;
}

.btn-next:hover{
    opacity:.9;
}

/* TABLET Y MOVIL */
@media(max-width:992px){

    .complaint-title{
        font-size:40px;
    }

    .wizard-nav{
        flex-direction:column;
        gap:5px;
    }

    .wizard-step::after{
        display:none;
    }

    .section-title{
        font-size:24px;
        margin-top:25px;
    }

    .botones-form{
        flex-direction:column;
        align-items:stretch;
    }

    .botones-form .btn-next{
        width:100%;
        min-width:unset;
    }
}

.section-title-form-black{
    font-size:22px;
    font-weight:600;
    color:#000;
    margin-bottom:40px;
}

.custom-select{
    height:48px;
}

.form-control::placeholder{
    color:#8a8a8a;
    font-style:italic;
}

.form-check-label{
    color:#777;
    font-size:18px;
}

.btn-next{
    min-width:220px;
}


.report-divider{
    display:flex;
    align-items:center;
    margin:40px 0;
}

.report-divider::before,
.report-divider::after{
    content:'';
    flex:1;
    height:1px;
    background:#9f9f9f;
}

.report-divider span{
    padding:0 20px;
    color:#0065b0;
    font-size:22px;
    font-weight:600;
}

.helper-text{
    font-size:18px;
    color:#777;
    margin-bottom:30px;
}

.textarea-hechos{
    min-height: 200px;
    resize: vertical;
}

.btn-add{
    width:60px;
    height:48px;
    border:none;
    background:#0065b0;
    color:#fff;
    font-size:28px;
}

.evidence-question{
    font-size:18px;
    color:#777;
}


/* PANTALLA DE CONFIRMACION */

.confirmation-wrapper{
    padding:80px 20px;
    text-align:center;
}

.confirmation-title{
    font-size:32px;
    font-weight:700;
    color:#000000;
    margin-bottom:25px;
}

.confirmation-subtitle{
    font-size:20px;
    color:#777;
    line-height:1.6;
    margin-bottom:45px;
}

.folio-table{
    margin:auto;
}

.folio-label{
    color:#000000;
    font-size:30px;
    font-weight:600;
    padding-right:15px;
}

.folio-value{
    min-width:220px;
    padding:12px 20px;
    background:#eef7ff;
    border:2px solid #0065b0;
    border-radius:10px;
    text-align:center;
}

.folio-value span{
    color:#0065b0;
    font-size:25px;
    font-weight:700;
}

.btn-finish{
    background:#ec7f2d;
    border:none;
    color:#fff;
    font-size:16px;
    padding:12px 50px;
    border-radius:8px;
    text-decoration:none;
    display:inline-block;
    margin-top:40px;
}

.btn-finish:hover{
    color:#fff;
    opacity:.9;
}

@media(max-width:768px){

    .confirmation-title{
        font-size:34px;
    }

    .confirmation-subtitle{
        font-size:18px;
    }

    .folio-label{
        font-size:22px;
    }

    .folio-value span{
        font-size:20px;
    }

    .folio-value{
        min-width:150px;
    }
}



/* ========================================
   BUZON DE COMUNICACION
======================================== */

.communication-container{
    padding:40px 20px;
}

.communication-header{
    display:flex;
    justify-content:space-between;
    align-items:flex-start;
    margin-bottom:40px;
}

.communication-title{
    font-size:35px;
    font-weight:700;
    color:#000;
    margin:0;
}

.communication-subtitle{
    font-size:20px;
    color:#0065b0;
    font-weight:600;
    margin-top:25px;
}

.communication-folio{
    font-size:30px;
    font-weight:700;
    color:#000;
}

.communication-folio span{
    color:#ec7f2d;
}

.message-row{
    display:flex;
    gap:25px;
    margin-bottom:18px;
    align-items:flex-start;
}

.message-info{
    width:230px;
    font-size:18px;
    line-height:1.4;
    color:#000;
}

.message-box{
    flex:1;
    background:#f1f1f1;
    border:1px solid #d4d4d4;
    border-radius:6px;
    padding:18px 22px;
    min-height:105px;
    color:#666;
    font-size:17px;
    word-wrap:break-word;
}

.new-message-box{
    width:100%;
    min-height:120px;
    resize:vertical;
    border:1px solid #d4d4d4;
    border-radius:6px;
    padding:15px;
}

.file-row{
    display:flex;
    align-items:center;
    gap:25px;
    margin-top:15px;
}

.file-label{
    width:340px;
    font-size:18px;
}

.file-input{
    flex:1;
}

.btn-upload{
    background:#5f9bd3;
    color:#fff;
    border:none;
    border-radius:5px;
    padding:8px 25px;
}

.btn-save{
    background:#ec7f2d;
    color:#fff;
    border:none;
    border-radius:5px;
    padding:10px 60px;
    min-width:270px;
}

.save-container{
    text-align:right;
    margin-top:25px;
}

/* ========================================
   RESPONSIVE
======================================== */

@media (max-width: 992px){

    .communication-header{
        flex-direction:column;
        gap:15px;
    }

    .communication-title{
        font-size:20px;
    }

    .communication-folio{
        font-size:28px;
    }

    .message-row{
        flex-direction:column;
        gap:10px;
    }

    .message-info{
        width:100%;
    }

    .file-row{
        flex-direction:column;
        align-items:stretch;
    }

    .file-label{
        width:100%;
    }

    .btn-upload,
    .btn-save{
        width:100%;
    }

    .save-container{
        text-align:stretch;
    }
}

.message-box{
    flex:1;
    background:#f3f3f3;
    border:1px solid #d8d8d8;
    border-radius:6px;
    padding:18px 22px;
    min-height:100px;
}

.message-text{
    color:#555;
    line-height:1.6;
    word-break:break-word;
}

.message-evidence{
    margin-top:15px;
    padding-top:12px;
    border-top:1px solid #d9d9d9;
}

.message-evidence-title{
    font-size:14px;
    font-weight:600;
    color:#666;
    margin-bottom:8px;
}

.evidence-link{
    display:inline-flex;
    align-items:center;
    gap:8px;
    text-decoration:none;
    background:#e9f2ff;
    border:1px solid #c7ddff;
    color:#0065b0;
    padding:8px 14px;
    border-radius:5px;
    transition:.2s;
}

.evidence-link:hover{
    background:#dcecff;
    color:#004f8c;
}

.message-info{
    width:220px;
    flex-shrink:0;
    font-size:17px;
}

.message-user{
    font-size:22px;
    font-weight:600;
    color:#000;
}

.message-date{
    color:#666;
    margin-top:5px;
}

@media(max-width:992px){

    .message-row{
        flex-direction:column;
    }

    .message-info{
        width:100%;
    }

}


/*==============================
LOGIN ADMIN
==============================*/

.card{

    border-radius:18px;

}

.card-body{

    background:#fff;

}

.card .complaint-title{

    font-size:34px;

    margin-bottom:5px;

}

.card .text-muted{

    font-size:15px;

    color:#888 !important;

}

.card .form-label{

    padding-left:0;

    font-weight:600;

}

.card .form-control{

    height:52px;

}

.card .btn-next{

    margin-top:10px;

}

.login-card{
    width:100%;
    max-width:700px;
}

/*==========================
    MODAL AVISO PRIVACIDAD
==========================*/

.privacy-modal{
    display:none;
    position:fixed;
    z-index:99999;
    left:0;
    top:0;
    width:100%;
    height:100%;
    background:rgba(0,0,0,.6);
    justify-content:center;
    align-items:center;
}

.privacy-modal-content{
    width:900px;
    max-width:95%;

    max-height:90vh;   

    background:#fff;
    overflow-y:auto;
    border-radius:8px;
    padding:40px;
    position:relative;
}

.privacy-close{

    position:absolute;

    right:25px;

    top:15px;

    font-size:35px;

    cursor:pointer;

    font-weight:bold;

}




.privacy-header{
    position: relative;
    text-align: center;
    padding-top: 70px;
}

.privacy-logo{
    position: absolute;
    top: 0;
    right: 0;
    padding-top: 20px;

    width: 110px;
    height: auto;
}

.privacy-header h2{
    margin: 0;
    font-size: 17px;
    font-weight: bold;
    line-height: 1.3;
}


.privacy-header hr{
    border: 1px solid #000;
    margin: 25px 0 30px;
}


/* Segundo título */
.privacy-header2{
    position: relative;
    text-align: center;
    padding-top: 10px;

}

.privacy-header2 h2{
      margin: 0;
    font-size: 17px;
    font-weight: bold;
    line-height: 1.3;
}

.privacy-body{

    font-size:15px;

    line-height:1.3;

    text-align:justify;

}

.privacy-body h3{

    text-align:center;

    font-size:20px;

    margin:30px 0;

    font-weight:bold;

}